China Puts Gig-App Algorithms On The Bargaining Table
On Sept. 6, 2024, a 55-year-old delivery rider identified by the surname Yuan was found unconscious on his electric scooter outside a residential complex in Hangzhou. He had been lying there for hours before anyone realized something was wrong.
Other riders thought he was napping — because that was how Yuan rested. He worked 16 to 18 hours a day, taking orders from multiple platforms, lying down on his scooter between deliveries and getting back up the moment the next order hit his phone.
He never got up again.