Air Hub

Amazon’s vast distribution network is staggering. There’s the invisible lacework of surveillance algorithms and artificial intelligence. There are the visible footprints: trucks, robots, hulking warehouses. And then there are the workers. It takes more than a million people, most of them low-paid and grindingly exploited, to pick, sort, unload, ship, and deliver packages to customers’ doors within days of an order. Last week workers took aim at disrupting this symphony of human capital with walkouts at four distinct warehouse types in the company’s logistics chain—a cross-dock near Chicago, a delivery station and a fulfillment center near Atlanta, and in Southern California, one of the company’s large air hubs. The walkouts weren’t centrally coordinated. But they were all timed to coincide with the company’s Prime Day promotional sales rush, which ran October 10 to 12.