Intolerable Conditions Drive ‘Shortages,’ Transit Workers Say
Why are public transit operators struggling to retain workers and hire new ones? Workers at AC Transit say one major factor is intolerable working conditions—overwork, inadequate breaks, safety hazards, and a pervasive culture of disrespect.
And these problems affect not only workers, but also bus riders across California’s East Bay. Every week many scheduled runs are canceled without notice when there’s no backup for an operator who is out sick.
At a transit board meeting in March, riders asked the agency to restore service on the 80, a route that had been cut when Covid struck. Management’s response: we don’t have enough workers to run it.