LA Tenants’ Strikes Forced A Major Landlord To Refund Opaque Utility Fees
When Joe Porter, a 29-year-old video editor, moved into his 400-square-foot studio apartment in Los Angeles four years ago, his bills for water, trash removal and pest control were bundled together into one monthly payment that came out to about $60. After the first few years, Porter said, his bill increased to about $200.
When he asked his landlord – the giant real estate investment trust Equity Residential — for an explanation, he was told billing was done by a third party and that Equity could not provide a more detailed breakdown. Like many landlords of multifamily buildings, Equity uses a billing method called ratio utility billing systems (RUBS). Landlords who use this system divvy up the costs of the building’s total utilities usage according to each unit’s square footage and number of tenants.