‘Add Personal Story Here’: Starbucks Anti-Union One-On-Ones Fall Flat
The last time I wrote in Labor Notes, I described the captive-audience “listening sessions” that Starbucks corporate had attempted to use against me and my co-workers who are trying to unionize our Hopewell Starbucks in central New Jersey. (See (“How We Turned the Tables on Starbucks Union-Busters,” March 2022.)
After corporate failed spectacularly in our first one, they decided to cancel the second, saying they had “no new information to share with us.” We haven’t had any since—even though many of us have requested another, as we have plenty of information to share with them.
Instead, Starbucks corporate decided to skip to the next tactic in its playbook: “one-on-one” meetings between one barista and a manager—or multiple managers.