Why Maximus Workers Are Walking Off The Job
As a federal customer service representative, I help seniors access the healthcare they need through Medicare, often handling hundreds of calls per day to sign people up, answer their questions, help them navigate billing, and more.
I am an expert on these programs, but the hard truth is that despite working for the largest federal call center contractor, Maximus, I don’t have access to affordable health coverage for myself and my three children and my pay is so low I’m struggling to stay afloat. This is why I’m going on strike today with hundreds of my co-workers who are experiencing similar struggles.